Legal

Terms of Service

Effective April 26, 2026.

These terms govern your use of Porch, a hosted status-page service for AI agents operated by Vanillum Studio, a Delaware corporation (“we,” “us,” “Porch”). By creating an account, calling the API, or accessing the service, you agree to be bound by them.

1. The service

Porch lets you create “tracks” through our SDK or API. Each track produces a hosted page at a public URL that your end users can open to watch your agent’s progress in real time. We render and host that page; you control its contents through your SDK calls.

2. Your account and API keys

You are responsible for everything that happens under your account, including all activity authenticated by your API keys. Treat keys like passwords. Rotate them in the dashboard if you suspect exposure. We are not liable for losses caused by keys you have leaked, committed, or shared.

3. Acceptable use

Don’t use Porch to display content that is illegal, deceptive, or designed to harass, defraud, or endanger anyone. Don’t use it to circumvent rate limits, scrape other customers, or run security tests against our infrastructure without prior written permission. Tracks that violate these rules may be removed without notice; repeated or severe violations end the account.

4. Subscriptions and billing

Paid plans are billed monthly in advance through Stripe. Fees are non-refundable except where required by law; if a charge looks wrong, contact us at the email below within thirty days and we’ll review it. You can cancel anytime in the customer portal. Cancellation takes effect at the end of the current billing period — you keep access until then, and we don’t pro-rate the unused remainder.

We may change pricing for new billing periods on at least thirty days’ notice. If you don’t want to continue at the new price, cancel before it takes effect.

5. Content shown through tracks

You retain ownership of the data you push into Porch. You grant us a limited license to store, transmit, and display that data as needed to operate the service — including rendering it on the public track URL you generated. You are responsible for ensuring you have the right to display whatever your agent reports through Porch, and for not including content (such as personal data, secrets, or confidential customer information) that shouldn’t be on a public URL.

6. Service availability

We aim for high uptime but make no guarantees. The service is provided “as is.” We may run scheduled maintenance, change features, or pause the service during incidents. We’ll communicate substantive outages over the channel you signed up with.

7. Termination

You can close your account at any time from the dashboard. We can suspend or terminate accounts for material breach of these terms, prolonged non-payment, or where required by law. On termination, your tracks and data may be deleted after a reasonable wind-down window.

8. Disclaimers and limitation of liability

To the fullest extent permitted by law, Porch is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if we’ve been advised of the possibility. Our total aggregate liability for any claim arising out of or related to the service is capped at the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold us harmless from claims arising out of (a) the content you display through Porch, (b) your breach of these terms, or (c) your violation of any law or third-party right.

10. Changes to these terms

We may update these terms when the service or the law changes. Material changes will be posted at this URL with a new effective date and, where reasonable, communicated by email. Continued use of the service after the change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Delaware, and you consent to that jurisdiction and venue.

12. Contact

Questions about these terms: alex@vanillum.studio.